How To Order

SCHOOLS

Just email, post or fax a copy of your OFFICIAL ORDER FORM to us. Please include the teacher's name and contact information (preferably an e-mail address).

Schools WITHOUT official order forms are required to send an emailed order that displays school details. The teacher’s name and contact details must be supplied.  If so, you may choose to use the Blank order form that is below, in the section headed "Public".

Payment is due in 30 days. Our preferred method of payment is by Electronic bank transfer but we accept Cheque, Money Order or Credit card payment. To arrange credit card payments please contact us on (03) 9802 9913.

Why can’t I just place a school order over the phone?

You can if you are paying by credit card. However, even if you are we suggest sending us an email first, as that will provide (1) all the correct details and (2) let us save you time by working out costs and any questions that need clarifying before you call.

 If you are not paying up front (by direct transfer or credit card), when sending items prior to payment / without a formal purchase order, we do insist on receipt of an email from the teacher confirming the details of the order and sent from a school email address (and then we use the teacher’s name as the PO number). What this does is:

 ·         Provides proof of that is an official school order.

·         Clarifies correct school name and address

·         Assists us if we need to contact you

·         Ensures we have a complete list of the required parts. We may notice something that is missing from your list

·         Assures that your name is on the order so you receive it at your end

PUBLIC

We welcome orders from the general public. You can phone, e-mail, fax or mail your order to us. We will then advise the total cost of your order and payment information. Payment is to be received prior to the dispatch of your order. We accept Electronic fund transfers, Cheques*, and Money orders. Alternatively, contact our sales office on (03) 9802 9913 to organise bank payment into our account or to pay by credit card. (*Cheques require clearance).    

Click here to print off your blank order form.

GENERAL

Orders are despatched promptly (usually within 3 working days) and are sent with Australia Post.

POSTAGE: Postage & Packaging are additional.

Postage costs are based on weight and destination - please refer to the POSTAGE CHART

Prices are subject to change without notice.

If you have any questions, please feel free to Contact Us.